Configure Email Notification

To send email alerts, you must configure the SMTP settings for Auditor.

  1. Start the console.
  2. Expand Cygna Auditing & Security Suite.
  3. Expand Configuration.
  4. Select the General Settings node.
  5. The Email Settings are blank until they are configured. Click Edit to configure each section.
  6. When the Email Settings dialog box opens, enter a name in the Display Name box.
  7. Type an email address in the Email Address box.
  8. Type the name or the IP address of the SMTP server. If necessary, select the Use logon information box and enter credentials for the SMTP server. Security Protocol:
    • None: Creates an unencrypted connection on the specified port (default 25).
    • SSL: Creates a secure connection using SSL (Secure Sockets Layer) encryption on the specified port (default 465). Requires SSL, otherwise the connection fails. SSL and TLS connections require credentials.
    • TLS: Creates a secure connection using TLS (Transport Layer Security) encryption on the specified port (default 587). Requires TLS, otherwise the connection fails.
    • Check for server certificate revocation: If selected, enforces a server certificate revocation check before sending email alerts. This requires internet access for the machines where AS Server, MMC, and agents are deployed; otherwise checks fail and no email alerts are sent.
  9. After you enter this information, click Test to ensure the settings are working correctly. A test message is sent to the email address provided.
  10. Click Save.
  1. After you save your configuration, the information appears when you select the General Settings node.

To turn off email notifications, un-check Enable email settings and click Save.

Troubleshoot Email Notifications

If you have trouble receiving your email notifications, please note the following:

  • Both DCs and the Management Server need permission to send.
  • DCs must be on the allowed list for the SMTP server to accept an email from them.
  • The DC must be able to communicate with the SQL Server to pick up SMTP settings.
  • The DC must be able to communicate with the SMTP server to send the notification.
  • On the Email Configuration page, ensure you test the settings.